Global Support Network

To comply with global financial security laws, your initial deposit amount must be returned to the exact source it originated from. Any generated trading profits can then be withdrawn via your preferred method (such as bank transfer or digital wallets), excluding credit/debit cards.

Navigate to 'Funds > Withdraw Funds' in your Client Area. Select the target trading account, specify the withdrawal amount, and follow the security prompts. Funds must be routed to an account registered in your name.

Our internal review team audits and processes all withdrawal requests within 24 hours. Once cleared from our infrastructure, funds typically take up to 5 business days to arrive, depending entirely on your payment processor or bank.

We cover the processing costs for one withdrawal per month. Any subsequent withdrawals within the same month via bank wire, Skrill, or Neteller will incur a USD 15 processing fee. INFINOX does not cover any additional routing fees charged by your intermediary banks.

Yes. The requested withdrawal amount will be instantly deducted from your available equity. You must ensure your remaining free margin is sufficient to support your open positions and avoid a margin call.

Yes, provided the receiving bank account is legally registered in your exact name.

Bank transfer withdrawals generally take 3 to 5 business days to clear after leaving our system. If this window has passed, check your email for any outstanding compliance requests from our team. If there are none, contact operational support to trace the wire.

If the transaction has not yet cleared our internal processing queue, contact our support desk immediately to void the request.