Global Support Network

Precise answers. Absolute clarity.

We do not believe in burying our clients in endless text. Below is the operational data required to manage your account, execute your strategy, and navigate the INFINOX trading environment.

Trading Parameters

We offer flexible leverage options up to a maximum tier of 1:1000, allowing you to optimize capital efficiency according to your risk management strategy.
Hover your cursor over your account number within the 'Navigator' tab (Ctrl+N) of your MetaTrader platform to view your live leverage ratio and base currency. Alternatively, this data is displayed within your Client Area dashboard.
Yes. The minimum contract volume across our standard and ECN account models is 0.01 lots.
Individual trading profiles can maintain up to 1,000 open or pending orders simultaneously.
Yes. Our algorithmic infrastructure fully supports automated execution. Expert Advisor protocols are enabled by default across all MT4 and MT5 accounts.
Yes. We enforce no operational restrictions on high-⁠frequency scalping or hedged positions.
No. All orders must be placed electronically via our supported trading terminals. If you encounter terminal access issues, contact our support desk immediately for assistance.
INFINOX provides competitive, institutional-⁠grade spreads. Exact bid-⁠ask spreads vary by account type and asset class; live variables can be viewed directly within your platform’s Market Watch.
Trading hours vary by asset class and underlying exchange schedules. Regular schedules and holiday adjustments are updated continuously and can be verified via the Market Hours panel on our website or within the contract specifications of each instrument.
Yes. Retail trading accounts are equipped with automated negative balance protection. If extreme market volatility drives your account balance into negative territory, notify our support team to reset your balance to zero.