Global Support Network

Precise answers. Absolute clarity.

We do not believe in burying our clients in endless text. Below is the operational data required to manage your account, execute your strategy, and navigate the INFINOX trading environment.

Deposit Operations

The minimum deposit required to fund an INFINOX account is USD 50, or the equivalent in your chosen base currency.
There is no maximum limit. You may fund your account with the capital necessary to execute your strategy.
Access the 'Funds > Deposit Funds' section in your Client Area. Select your preferred payment gateway—credit/debit cards, bank wire, or approved digital wallets (e.g., Skrill, Neteller)—select the target account, and execute the transfer.
Most electronic payment methods, including cards and digital wallets, are processed instantly. Bank transfers are subject to your individual bank’s clearing times.
No. To comply with strict Anti-⁠Money Laundering (AML) regulations, all capital must originate from an account, card, or wallet registered in your exact name. Third-⁠party deposits will be rejected and may result in immediate account termination.
Yes, provided the prepaid card is officially registered in your name.
No. However, the verified name on your Skrill or Neteller account must exactly match the name registered on your INFINOX profile.
No prior verification of your card is required to initiate a deposit.
Bank wires are not instant. If standard clearing times have passed, email [email protected] with your trading account number and a proof of deposit (receipt or SWIFT copy). Our operations team will immediately trace the transaction.
Yes. We operate a Third-⁠Party Verification protocol. You must provide your spouse’s ID, the proof of address in their name, and their email address. Our compliance team will then issue a formal verification document for both parties to authorize.