Global Support Network

Precise answers. Absolute clarity.

We do not believe in burying our clients in endless text. Below is the operational data required to manage your account, execute your strategy, and navigate the INFINOX trading environment.

Account Architecture & Execution

We offer Standard (STP) and ECN account models across our platforms, allowing you to choose the execution structure and pricing model that perfectly aligns with your specific trading strategy.
Yes. We offer ECN accounts that provide access to deep institutional liquidity, ultra-⁠low latency execution, and a highly competitive pricing environment.
The distinction lies in routing and pricing structure. STP (Straight Through Processing) accounts route orders to varying liquidity providers, typically with costs built into the spread. ECN (Electronic Communication Network) accounts route directly to a central liquidity pool, offering raw spreads with a fixed commission per lot.
Yes. Under your primary profile, you may operate up to 10 active trading accounts per platform. This architecture allows you to isolate specific strategies or manage different base currencies simultaneously.
You can denominate your live trading account in USD, GBP, or EUR.
Once an account is provisioned, the base currency cannot be changed. However, you can open a new sub-⁠account in your desired currency through the Client Area and internally transfer your capital.
Both individuals must first register and verify separate profiles with their own ID and proof of address. Once both individual accounts are approved, you can email our applications team with your trading partner’s details to request a formalized joint structure.
Institutional entities must provide the original Trust deed, Certificate of Incorporation, Memorandum & Articles of Association, Legal Entity Identifier (LEI), and the ID and proof of address for all beneficial owners holding 25% or more equity.
Swap-⁠free (Islamic) accounts are exclusively available to clients of the Muslim faith. We require proof of faith, such as an ID stating your religion or a formal letter from your mosque, before converting your account.